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2010-02-01 ~ ä¿ë½Ã±îÁö |
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±¹´ë ´ë±â¾÷ ¸¶ÄÉÆñâȹÆÀ(CRM) |
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±¹³» À¯¼ö´ë 4³âÁ¦ Á¹¾÷ ÀÌ»ó |
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¼¿ï |
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[¿äûSpec]
1. °í°´ ºÐ¼®µîÀ» ÅëÇÑ ¸¶ÄÉÆà Àü·« ¼ö¸³ ¹× ½ÇÇà °æ·Â
2. CRM °ü·Ã ÄÁ¼³Æà ¾÷¹« °æ·Â ¼±È£
3. °í°´ Survey /¸®¼Ä¡ ¾÷¹« °æ·Â ¼±È£
4. ±ÝÀ¶±Ç °í°´ ·Î¿Æ¼ ÇÁ·Î±×·¥ ±âȹ °æ·Â ¼±È£
5. SAS »ç¿ë ´É·ÂÀÚ ¿ì´ë
6. »óÀ§ Spec ¾÷¹« °æÇèÀÚ 3³âÀÌ»ó
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[´ã´ç¾÷¹«]
1. ijÇÇÅ» ¸¶ÄÉÆà Àü·« ¼ö¸³
- °í°´ºÐ¼® ¹× Insight µµÃâ
- Retention Àü·«¼ö¸³
2. Retention °ü·Ã ÇÁ·Î±×·¥ ±âȹ/½ÇÇà
- ·Î¿Æ¼ ÇÁ·Î±×·¥ ±âȹ/½ÇÇà |
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